Operations Agent – Air Export
A leading global logistics provider is hiring an Operations Coordinator – Air Export to join its Wood Dale, IL team. This organization delivers end-to-end supply chain solutions across industries including aerospace, healthcare, automotive, and more. They are seeking detail-oriented professionals to support daily operational workflows, data accuracy, and shipment coordination in a fast-paced environment.
What’s the job?
- Enter and process Air Export shipment information accurately within company systems
- Generate required export documentation and ensure appropriate rates, charges, and export filing requirements are applied
- Coordinate shipment pickups from customers and vendors to the Wood Dale facility
- Track and trace shipments with carriers from origin through final destination
- Prepare, assemble, and distribute required Air Export documentation
- Support freight inspections and ensure shipments meet applicable IATA flight standards
- Create customer invoices and help troubleshoot billing discrepancies or issues
- Accurately update shipment milestones to ensure proper processing by operations and warehouse teams and adherence to KPI requirements
- Follow account-specific SOPs to maintain consistent and accurate service
- Communicate shipment updates, issues, and exceptions internally and with customers
- Manage a high volume of email communication and account activity while meeting required deadlines
- Escalate account, shipment, or documentation issues appropriately
What’s needed?
- 3+ years of Air Export/Freight Forwarding experience required
- Experience with Air Export operations, including shipment processing, documentation, tracking, and carrier coordination
- Strong customer service, data entry, and high-volume email management skills
- Ability to manage multiple shipments and deadlines in a fast-paced environment
- Knowledge of Air Export documentation, shipment tracking, and customer invoicing/billing
- Familiarity with Dangerous Goods (DG), TSA, and IATA regulations
- Strong attention to detail
- Intermediate Microsoft Office proficiency
Key Details
- Compensation: $22–$25/hour, depending on experience
- Location: Wood Dale, IL
- Work Model: Onsite
- Schedule: Full-time, with shifts scheduled within an 8:00 AM–5:00 PM window and some flexibility based on business needs
- Benefits: Consultants are eligible to enroll in benefits, including medical, dental, and vision
- Employment Type: Contract
If you’re looking to build your career within a global logistics organization and thrive in a detail-driven, team-oriented environment, we encourage you to apply!
Lauren Brennan
Team Lead
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LNOSHR
LaSalle Intelligent Solutions is an Equal Opportunity Employer m/f/d/v.
LaSalle Intelligent Solutions (formerly LaSalle Network) helps organizations turn ambition into outcomes - delivering intelligence and expertise. As a leading provider of talent, advisory services and AI solutions, LaSalle has connected more than 130,000 professionals with opportunities across more than 15,000 clients to optimize operations and drive results. With teams specializing in Technology, Engineering, Accounting and Finance, Sales and Marketing, Supply Chain, Life Sciences, Professional Services, and HR & Operations, LaSalle serves companies of all sizes and across all industries. LaSalle has been recognized for its culture and growth by Inc., Forbes and Fortune. LaSalle offers temporary Consultants benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker’s Compensation, Paid Leave and Sick Leave are also provided. View of a full list of our benefits here. All assignments are at-will and their duration is subject to change.
