Customer Service Representative

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A leading 3PL is hiring a Customer Service Representative. This role is an excellent opportunity to gain hands-on logistics experience, grow into more advanced responsibilities, and be part of a tight-knit team that supports one another’s success.

What’s the job?

  • Triage a shared inbox with a high volume of carrier updates, onsite issues, and shipment requests
  • Respond to approximately 100 driver and carrier calls daily with urgency and professionalism
  • Verify and document proof of delivery and bills of lading
  • Assign and track load numbers to ensure smooth operations


What’s needed?

  • Ability to handle large volumes of communication while maintaining accuracy
  • Proficiency in Microsoft Office Suite
  • Excellent organizational and multitasking abilities


Key Details

  • Compensation: $22–$24/hour, depending on experience
  • Location: Itasca, IL
  • Work Model: Hybrid
  • Schedule: Full-time, Sunday–Thursday, 9:00 PM–6:00 AM
  • Benefits: Consultants are eligible to enroll in benefits, including medical, dental, and vision
  • Employment Type: Contract-to-Hire


Ready to take the next step in your career? Apply today. We’re actively interviewing and excited to meet you.

LNCS

LaSalle Intelligent Solutions is an Equal Opportunity Employer m/f/d/v.
LaSalle Intelligent Solutions (formerly LaSalle Network) helps organizations turn ambition into outcomes - delivering intelligence and expertise. As a leading provider of talent, advisory services and AI solutions, LaSalle has connected more than 130,000 professionals with opportunities across more than 15,000 clients to optimize operations and drive results. With teams specializing in Technology, Engineering, Accounting and Finance, Sales and Marketing, Supply Chain, Life Sciences, Professional Services, and HR & Operations, LaSalle serves companies of all sizes and across all industries. LaSalle has been recognized for its culture and growth by Inc., Forbes and Fortune. LaSalle offers temporary Consultants benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker’s Compensation, Paid Leave and Sick Leave are also provided. View of a full list of our benefits here. All assignments are at-will and their duration is subject to change.

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