Intake Specialist
We are partnering with a leading legal services organization to hire Intake Specialists for its growing team in downtown Chicago. This is a great opportunity for competitive, sales-minded professionals who enjoy working in a fast-paced, goal-oriented environment and are motivated by performance and career growth.
As an Intake Specialist, you will connect with potential plaintiffs, gather information to determine eligibility for legal claims, and guide qualified individuals through the intake process. The ideal candidate has phone-based experience, is coachable, and is motivated to continuously improve while working toward daily performance goals.
What’s the job?
- Make outbound calls to potential plaintiffs using an automated dialing system
- Follow established scripts to ask questions, collect responses, and accurately document information
- Qualify potential plaintiffs based on case-specific criteria and transfer eligible individuals to the next stage of the intake process
- Maintain strong productivity while ensuring accuracy and professionalism on every call
- Provide a positive and professional experience for individuals throughout the intake process
What’s needed?
- 1–2 years of phone-based experience in sales, customer service, call center operations, or a related field
- Strong communication skills and the ability to build rapport over the phone
- Competitive, goal-oriented mindset with a strong desire to succeed
- Ability to follow structured scripts and processes while keeping conversations engaging and professional
- Strong attention to detail and the ability to accurately document information
- Comfortable working in a fast-paced, metrics-driven environment
Key Details
- Compensation: $19/hour
- Location: Chicago, IL
- Work Model: Onsite
- Schedule: Full-time, Monday–Friday, with flexibility to work a shift within 8:00 AM–7:30 PM CT
- Benefits: Consultants are eligible to enroll in benefits, including medical, dental, and vision
- Employment Type: Contract-to-Hire
Ready to take the next step in your career with a growing legal services organization? Apply today!
Phoebe Gilbert
Senior Recruiter
#LI-PG1
LNCS
LaSalle Intelligent Solutions is an Equal Opportunity Employer m/f/d/v.
LaSalle Intelligent Solutions (formerly LaSalle Network) helps organizations turn ambition into outcomes - delivering intelligence and expertise. As a leading provider of talent, advisory services and AI solutions, LaSalle has connected more than 130,000 professionals with opportunities across more than 15,000 clients to optimize operations and drive results. With teams specializing in Technology, Engineering, Accounting and Finance, Sales and Marketing, Supply Chain, Life Sciences, Professional Services, and HR & Operations, LaSalle serves companies of all sizes and across all industries. LaSalle has been recognized for its culture and growth by Inc., Forbes and Fortune. LaSalle offers temporary Consultants benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker’s Compensation, Paid Leave and Sick Leave are also provided. View of a full list of our benefits here. All assignments are at-will and their duration is subject to change.
