Customer Service Representative/Dispatch

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Our client, a leading transportation and logistics company known for growth and increased volume due to newly awarded business, is hiring a Customer Service Representative/Dispatch in Middleburg Heights, Ohio. This onsite, contract-to-hire opportunity supports a fast-paced dispatch and customer service environment where you’ll spend 100% of your time on the computer and phone. The Customer Service Representative/Dispatch will handle inbound calls, dispatch coordination, and accurate data entry while communicating with internal teams to keep operations running smoothly. If you’re looking for a role with steady 40-hour weeks and the chance to convert to full-time, this is a strong next step.

What’s the job?
  • Handle inbound calls in a fast-paced environment
  • Coordinate dispatch operations and communication
  • Perform data entry and update information accurately
  • Manage customer service and logistics communication
  • Maintain email correspondence and internal coordination
  • Work 100% on the computer and phone during the shift

What’s needed?
  • 2+ years of customer service/call center experience
  • Comfort working on a computer and phone 100% of the time
  • Ability to handle pressure during busy periods
  • Strong verbal and written communication skills
  • Prior dispatch experience preferred

Key Details
  • Compensation: $21–$25/hour
  • Location: Middleburg Heights, OH
  • Work Model: Onsite
  • Schedule: 40 hours per week
  • Benefits: Consultants are eligible to enroll in benefits, including medical, dental, and vision
  • Employment Type: Contract-to-Hire

Ready to take the next step in your career? Apply today!
Lauren Brennan

LNCS

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LaSalle Intelligent Solutions is an Equal Opportunity Employer m/f/d/v.
LaSalle Intelligent Solutions (formerly LaSalle Network) helps organizations turn ambition into outcomes - delivering intelligence and expertise. As a leading provider of talent, advisory services and AI solutions, LaSalle has connected more than 130,000 professionals with opportunities across more than 15,000 clients to optimize operations and drive results. With teams specializing in Technology, Engineering, Accounting and Finance, Sales and Marketing, Supply Chain, Life Sciences, Professional Services, and HR & Operations, LaSalle serves companies of all sizes and across all industries. LaSalle has been recognized for its culture and growth by Inc., Forbes and Fortune. LaSalle offers temporary Consultants benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker’s Compensation, Paid Leave and Sick Leave are also provided. View of a full list of our benefits here. All assignments are at-will and their duration is subject to change.